Terms of service

Welcome to Harbour Essentials ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website at harbouressentials.com, and any purchases you make through it. By browsing our site or placing an order, you agree to these Terms. If you do not agree, please do not use our site.
1. Eligibility
You must be at least 18 years of age to make a purchase on our site. By placing an order, you confirm that you meet this requirement. If you are under 18, you may only make a purchase with the involvement and consent of a parent or guardian.
2. Products & Pricing
All prices on our site are displayed in Australian Dollars (AUD) and include GST where applicable. We make every effort to ensure product descriptions, images, and pricing are accurate. However, we reserve the right to correct errors and update information at any time. If a pricing error is identified after your order is placed, we will contact you before proceeding.
3. Orders & Payment
By placing an order, you are making an offer to purchase a product subject to these Terms. We reserve the right to accept or decline any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability. If your order is declined after payment, you will receive a full refund.
4. Consumer Guarantees — Australian Consumer Law
Our products come with guarantees that cannot be excluded under the Australian Consumer Law (ACL), Schedule 2 of the Competition and Consumer Act 2010 (Cth). Nothing in these Terms is intended to limit, exclude, or modify any rights you have under the ACL. Where we are permitted by law to limit our liability, we limit it to, at our option: replacement or resupply of the goods, or payment of the cost of replacing or resupplying the goods.
5. Intellectual Property
All content on this site — including text, graphics, logos, product images, and the Harbour Essentials name and branding — is owned by or licensed to Harbour Essentials and is protected under Australian and international intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our prior written permission.
6. Prohibited Uses
You agree not to use our site to:

Violate any applicable Australian or international law or regulation
Attempt to gain unauthorized access to our systems or data
Interfere with the proper functioning of the site
Engage in fraudulent activity, including the use of stolen payment information
Scrape, harvest, or systematically collect data from our site without permission

7. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of any third-party site. Visiting those links is at your own risk.
8. Disclaimer of Warranties
To the extent permitted by law, our site and its content are provided "as is" without warranties of any kind. We do not warrant that the site will be available, uninterrupted, or error-free at all times.
9. Limitation of Liability
To the fullest extent permitted by the ACL and other applicable Australian law, Harbour Essentials will not be liable for any indirect, incidental, special, or consequential loss or damage arising from your use of our site or products. Where liability cannot be excluded, our total liability is limited to the amount you paid for the relevant order.
10. Unfair Contract Terms
These Terms are intended to comply with the unfair contract terms provisions of the ACL. If any provision of these Terms is found to be unfair, void, or unenforceable under applicable law, that provision will be severed and the remaining Terms will continue in full force and effect.
11. Governing Law
These Terms are governed by the laws of New South Wales, Australia. You agree to submit to the exclusive jurisdiction of the courts of New South Wales for any dispute arising from these Terms or your use of our site.
12. Changes to These Terms
We may update these Terms at any time. Updated Terms take effect immediately upon posting to our site. Your continued use of the site after changes are posted constitutes your acceptance of the updated Terms.
13. Contact Us
Harbour Essentials
support@harbouressentials.com